Do you have a hacked computer? Think someone has access to your router or other devices? Best to turn them off and bring them into the store so they can be reset and fixed up removing any unwanted access or bad configurations that may have been left.
As a rule, do not allow anyone accesses to your computer unless you have been to them first and you have then confirmed it your self by calling the number you have on a business card and making sure you are the one who called and you did not receive a call unexpected. If you have got to this page this may not have happened so please call our number or visit us in the Hooper Centre if you can so we can sort this for you.